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Frequently Asked Questions
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Absolutely. You can upgrade or downgrade your Kautilai subscription at any time. Plan changes are applied immediately, and any billing adjustments are prorated based on your current cycle.
Basic analytics provide a performance summary evaluating problem-solving, technical knowledge, communication skills, and confidence. Advanced analytics include all of that plus cheating mitigation and proctoring reports with face detection, tab-switch monitoring, and eye-gaze tracking.
We do not offer refunds for paid plans. Please review your plan details carefully before purchasing. Our team is happy to answer questions before you subscribe.
No setup fees at all. You can start using Kautilai the moment you sign up — no hidden costs or onboarding charges.
You can cancel anytime from your account settings. Your access remains active until the end of your current billing period.